At VK’s Heathnest (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
Name
Phone number
Email address
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting our customer support
We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
Process and deliver your orders
Confirm your purchases
Contact you regarding your order
Provide customer support
Process payments through our payment service providers
Improve our website, products, and services
Send promotional or marketing communications where permitted
Prevent fraud, misuse, or unauthorized activity
3. Payment Information
Payments may be processed through third-party payment providers. We generally do not directly store your complete card, UPI, or banking credentials on our servers.
Payment providers may process your information according to their own privacy policies and security practices.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as:
Shipping and delivery partners
Payment processors
Website and technology service providers
Customer support providers
We may also disclose information when required by applicable law or legal authorities.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable measures to protect the personal information we collect. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access, correction, or deletion of certain information.
For privacy-related requests, contact us at: info@vkhealthnest.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.