We currently offer delivery within India.
1. Processing Time
Orders are generally processed and prepared for dispatch within [1–2 business days] after successful order confirmation.
2. Delivery Time
Our estimated delivery time is 5–7 business days from the date of dispatch.
Delivery times may vary depending on the delivery location, courier availability, weather conditions, public holidays, or circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
4. Tracking
Where tracking is available, tracking details may be provided to you after your order has been dispatched.
5. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact information.
If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.
6. Delayed Deliveries
Although we aim to deliver orders within 5–7 business days, occasional delays may occur due to courier issues, weather, holidays, high demand, or other circumstances beyond our control.
If your order has not arrived within the expected timeframe, please contact us with your order number.
7. Damaged Delivery
If your package arrives damaged or the product is broken, please take photographs of the package and product and contact us within 48 hours of delivery.
Please refer to our Refund & Replacement Policy for details.
8. Contact
For shipping-related questions: info@vkhealthnest.com